This article refers to Circles.Life Jetpac product. If you have purchased a post-paid mobile plan from Circles.Life, please refer here for roaming related FAQs.
The following steps list out how to activate an eSIM on Google Android phones via scanning a QR Code.
SECTION 1: ESIM COMPATIBILITY
Let’s start with ensuring your device is eSIM compatible here.
Here are a few things for you to take note of before we begin.
✅ Ensure you have a stable internet connection.
✅ Avoid interrupting the installation process.
✅ Scan the QR Code from another device with your phone.
SECTION 2: INSTALL ESIM
Step 1: Go to "Settings" > "Network & Internet".
Step 2: Click on the "SIMs" section.
Step 3: Click the "+ Add more" button.
Step 4: When prompted to "Download your SIM", click on the "Next" button.
Step 5: Open the eSIM QR code we sent to your email using another device that is different from the phone that you are trying to install the eSIM into and scan the QR code.
|💡 TIP: Search for an email with the subject "Yay, your all-in-one-travel subscription is here!" in your inbox.|
Step 6: When download is finished, go to Settings to turn on the SIM by clicking on the "Settings" button.
3. TURN ON YOUR ESIM WHEN YOU ARE TRAVELLING
3.1 Selecting the correct eSIM for mobile data
Step 1: Select the new eSIM Data Plan
Step 2: Ensure that the new eSIM Data Plan is toggled “On”.
3.2 Enable Data Roaming
Step 1: Switch on the “Data Roaming” option by clicking on the toggle button.