This article refers to Circles.Life Jetpac product. If you have purchased a post-paid mobile plan from Circles.Life, please refer here for roaming related FAQs.
- The following steps list out how to activate an eSIM for Android phones via scanning a QR Code, specifically for Samsung and Google Pixel phones.
- Note that the instructions may differ for different Android phone models.
SECTION 1: ESIM COMPATIBILITY
Let’s start with ensuring your device is eSIM compatible here.
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Here are a few things for you to take note of before we begin. ✅ Ensure you have a stable internet connection. ✅ Avoid interrupting the installation process. ✅ Scan the QR Code from another device with your phone. |
SECTION 2: INSTALL ESIM
Step 1: Go to "Settings" > "Connections" > "SIM card manager".
Step 2: Click "+ Add mobile plan".
Step 3: Click on "Scan carrier QR code".
Step 4: Open the eSIM QR code we sent to your email using another device that is different from the phone that you are trying to install the eSIM into and scan the QR code.
| 💡 TIP: Search for an email with the subject "Yay, your all-in-one-travel subscription is here!" in your inbox. |
Step 4: Select the "Confirm" button to add your eSIM to your device.
SECTION 3: TURN ON YOUR ESIM WHEN YOU ARE TRAVELLING
3.1 Selecting the correct eSIM for mobile data
Step 1: Go to "Settings" > "Connections" > "SIM card manager" > "Preferred SIM card section".
Step 2: For the "Mobile Data" section, click on it and select the Jetpac eSIM.
3.2 Enable Data Roaming
Step 1: Go to "Settings" > "Connections" > "Mobile Networks".
Step 2: Switch on the “Data Roaming” option by clicking on the toggle button.