If you are here because you just finalized your order, you are now very close to receiving your SIM card in your Welcome Pack! Haven’t ordered anything yet but interested in our order process? Keep reading!
Why do we need to check your NRIC/ID when you order a SIM card?
After you place your order, we will need to validate your NRIC/ID documents for regulatory purposes. This validation usually takes around 24 hours.
What’s next?
Once your NRIC/ID documents are validated, you just have to wait for your Welcome Pack to arrive (see how to track it here)!
If we are unable to validate your documents, don’t worry! You will receive an email with the reasons for disapproval and a link to re-upload them correctly where necessary.
See you on Circles.Life soon!