Please be as detailed as possible to help us better understand your service issues (What location are you having the issue? What isn't working: data, SMS, calls, slow internet?) If it's data-related, you can run a Network Diagnostics test in the CirclesCare app > Help > Network Diagnostics and provide us with the results of that test. You can find out more on that here.
Articles in this section
- Why am I getting slow internet speeds?
- Why is there no coverage in the lift, basement, school lab, camp or hospital?
- Why do I experience poor call quality in my unit (high floors)?
- Why do other mobile providers have coverage in my location, but not Circles.Life?
- Where is the nearest base station to me?
- Why do I get little or no coverage in the MRT?
- How can I check the network status (download speed etc...)?
- I'm having a service issue. What should I do?
- What is Circles.Life's coverage quality? Is it as good as the other telcos' coverage?