What can I do if my SIM card is damaged or dysfunctional? Happy from Happiness at Circles.Life Updated September 18, 2017 09:45 Follow No worries, just reach out to us! Our other contact channels can be found here. After that, just hang tight! Your new SIM should be on its way soon. Related articles My SIM card is defective - how do I get a new one? What can I do if my SIM card or my phone gets lost / stolen? How can I redeem my FREE customized KASE? Why am I getting slow internet speeds? I can't send or receive any SMS, what can i do?