Roaming is only available on the $28 /mo Base Plan, $10 Plan and Family Plan (Parent Accounts).
If you have roaming activated and have enabled call forwarding, you may be charged for any forwarded calls at the incoming roaming rate of the country you are roaming in plus the local Singapore outgoing call rate.
For example, if you are roaming in Country A and you have call forwarding enabled, any calls that are redirected to another Singapore number will still be charged
- Country A's roaming incoming call rate (per minute); AND
- The local Singapore outgoing call rate (deducted from your talktime minutes or $0.08 /min if you no longer have any talktime minutes left).
If you have returned from your trip overseas, please make sure that you switch on your phone to ensure that you connect back to Circles.Life to avoid any roaming charges from call forwarding. The charges as shown above will still apply if this is not done, as your phone is unable to detect that you are back on the local network.