We have a solution for you! First, the courier will call you prior to arrival so you will know in advance that a delivery is on its way. Secondly, our couriers will wait up to 10 minutes at your delivery address to give you enough time to coordinate the collection.
Alternatively, we can allow someone else to collect on your behalf. Just leave your valid ID and a letter of authorization with the person or third party who will be receiving the item on your behalf. Please also ask the third party to have her/his valid IC ready prior to collection. You can download the letter of authorization at here.
I could be in a meeting when the courier arrives- what should I do?
