If you receive a faulty SIM card, no worries! We'll deliver a new one to you. Just drop us a message with your order reference number and we'll get back to you as soon as we can to arrange the delivery!
- If you're viewing this on your desktop, you can Live Chat with us here!
- Otherwise, our other contact channels can be found here.
You can find your order reference number at the bottom of all order related emails or in your My Order section.
However, if your device is defective, you’ll have to contact the manufacturer's customer service team.