If you receive a faulty SIM card, no worries! We'll deliver a new one to you. Just drop us a message (Our other contact channels can be found here) with your order reference number and we'll get back to you as soon as we can to arrange the delivery!
You can find your order reference number at the bottom of all order related emails or in your My Order section.
However, if your device is defective, you’ll have to contact the manufacturer's customer service team.