Incoming Calls:
Whether incoming calls are free depends on your plan. Some plans do not include free incoming calls. Both local incoming and outgoing calls will be deducted from your 100-minute Talktime allocation (for example, 30 minutes of Talktime for the $5 plan). If you exceed your allocated minutes, you will be charged at the Pay-As-You-Go rate.
If the call is forwarded to an international number, IDD rates will apply.
You can activate the Unlimited Incoming Calls Plus option via the Circles.Life app. To do so, go to Home > Add-on Options > Click the + sign and toggle to the right to enable it for just $2 per month. Learn more about this option here.
SMS:
All incoming SMS messages are free.
Your plan includes 25 outgoing SMS messages. If you need more, you can customize your plan in the Circles.Life app by going to Menu > Customize and adding a bundle to your Base Plan (starting as low as $1 for 25 SMS).
If your outgoing SMS usage exceeds the allocated 25 messages, you will be charged at the Pay-As-You-Go rate.
Please note: An SMS is considered to be 160 characters long. If your message exceeds 160 characters, it will be counted as multiple SMSes. For example, a 640-character message will count as 4 SMSes.