If you’ve selected to transfer your existing post-paid number to Circles.Life, the transfer will be initiated at 11:00pm the next working day after you collected your SIM card. Your number should be successfully transferred a few hours later. You’ll receive messages and emails from us along the way!
Please note that billing will start when your SIM card is activated.
- Here are some things to note: If you chose to transfer your existing post-paid number to Circles.Life, you’ll be randomly assigned a temporary number until your post-paid number has been successfully transferred.
- Do not terminate your service with your current telco, this will be done automatically by us when your post-paid number has been successfully transferred. If you terminate your service, we won’t be able to transfer your number!
- Until we successfully transfer your post-paid number to Circles.Life, your current SIM card will still work. You’ll receive an email and SMS from us once the transfer is complete. After that, you can start using your new Circles.Life SIM card with your post-paid number!