Unlimited XP comes with so much more than just Unlimited Data.
Just like the Unlimited Data add-on, you'll enjoy one month of Unlimited Data, but with the Unlimited XP add-on, you'll receive these benefits…
- $240/year phone discount
- $3 off Digital Subscriptions: Get cashback on your favorite digital subscriptions like Netflix and Spotify
1. How do I activate Unlimited XP?
Glad you asked! Simply activate your Unlimited XP add-on via the Circles.Life app to unlock a world of benefits.
2. Phone Discount
What is Phone discount?
With activation of the Unlimited XP add-on, you'll get a discount to buy a new phone (up to $240 phone discount). The amount of your phone discount increase by $20 every month. Therefore, every month, you'll receive $20 phone credit and you can accumulate a maximum of $240 in 12 months. You can check the amount of credit you have accumulated so far via the Circle.Life app through your dashboard.
You can redeem your phone credit whenever you want, you don’t have to wait until you reach the maximum amount of $240. When you use your credit (either when you reach the $240 credit or before) you will continue to receive $20 credit the next month. However, once you reach the maximum amount of $240 credit you will need to spend it if you want to receive $20 credit again next month.
How do I redeem the phone credit ?
When you're ready to redeem your accumulated phone credit, simply redeem it via the Circles.Life app through your dashboard and the amount will be waived on checkout.
However, do note that the waiver is only applicable on checkout.
3. The $3 off Digital Subscriptions
What are $3 off Digital Subscriptions? Am I entitled to claim it?
With activation of the Unlimited XP add-on, you’ll benefit a monthly $3 cashback on a digital subscription. The best part, the account doesn’t have to be yours!
List of acceptable subscriptions: Netflix, Spotify, Straits Times Online, Apple Music, HBO GO, gaming subscriptions (PS Plus, Nintendo Switch Online), Amazon Prime, Wall Street Journal, Hulu, Viu, Skimm, others
How do I redeem the $3 off Digital Subscriptions?
Upload your receipt, select your subscription provider and invoice date, and fill in the amount. Submit your claim and once it is approved, $3 will be reflected and waived on your bill in the next billing cycle.
You will need to submit these details every month, even if you are on a yearly subscription.
Where will I see the $3 off Digital Subscriptions?
After you submitted your claim and it has been approved, $3 will be reflected and waived on your bill in the next billing cycle.
4. Free trial on Unlimited Data to Unlimited XP
I am currently on free Unlimited Data, am I entitled to the benefits of Unlimited XP?
You can opt-in to the Unlimited XP while you are still on free Unlimited Data! To access the benefits of Unlimited XP, you will only have to pay $10 monthly until the end of your free Unlimited Data. Once your Free Unlimited Data ends, you will be charged $30 per month for the Unlimited XP add-on.
If I am on free trial on Unlimited Data, will I lose my free benefits (unlimited data) if I upgrade?
Not at all! While you are on free trial, we will discount your Unlimited XP add-on by $20. It means that you will enjoy Unlimited XP add-on for $10 until the end of your free trial. Once your free trial is over, you will be charged $30 for the Unlimited XP add-on.
5. Deactivation process
How can I deactivate my Unlimited XP?
You can deactivate your Unlimited XP add-on via Circles.Life App through your dashboard (look for the red turn-off button at the end of the page). You can either choose to downgrade to Unlimited Data or revert to Base Plan (20GB/mo). However, by deactivating the Unlimited XP add-on, you need to acknowledge that you will no longer be able to claim the monthly $3 off digital subscriptions or redeem your phone credit.
I mistakenly deactivated my Unlimited XP add-on, can I recover my benefits?
No worries! If you reactivate Unlimited XP in the SAME month, you will still be able to claim your $3 off digital subscription and use your existing phone credit. You can reactivate it via Circles.Life App through your dashboard. However, if you do not reactivate it within the same month of your deactivation, you will unfortunately restart from 0 if you want to reactivate.