Customers can click the "Retry Payment" button. If their Circles Wallet has sufficient funds, the payment will be automatically deducted. If not, please top up the Wallet and try again.
Articles in this section
- How do I reactivate my number if I still have outstanding bill?
- What are the payment methods available?
- Why am I getting charged instantly upon purchasing Add-Ons?
- Can customers top up their Wallet themselves?
- How do I make payment for outstanding bills?
- Is there a minimum amount for topping up the e-Wallet? Can I top up just $0.50?
- Does a suspended user have access to the app?
- Can customers use both Wallet and a credit card on file simultaneously?
- What is the Circles Wallet credit limit?
- If I top up my account, can I withdraw the balance later? What happens in cases where a refund might be needed.