We understand it can be surprising to receive a bill after terminating or porting out from Circles.Life. Here’s why:
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Final Billing Details:
- Your Circles.Life account remains active until the end of the billing cycle, even if you have ported out or terminated early.
- The bill reflects charges for the entire billing cycle, as Circles.Life plans are pre-paid for the month.
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Outstanding Balances
- If you have multiple Circles.Life lines or additional usage charges (e.g., Pay-As-You-Go), there might be an outstanding balance that hasn’t been covered by your payment. Check your bill that we have sent to your email for details.
- To understand your bill, please refer here.
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Unsettled Balances or Adjustments:
- If there were any adjustments, late payments, or outstanding balances from previous billing cycles, these will appear on your final bill.
- Additionally, prorated charges or refunds for changes during the last billing cycle may be included.
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How to View and Pay Your Bill:
- Your final bill is sent to your registered email.
- If you didn’t receive it, check your email’s spam folder or contact us for assistance.