On iPhones:
- Step 1: Update your iPhone 12 series (12, 12 Pro, Mini & Pro Max) software
- Open “Settings”
- Scroll down and select "General"
- Select “Software update”
- Click on “Download and install”
- Step 2: Turn on 5G on your iPhone 12 series (12, 12 Pro, Mini & Pro Max) using these steps:
- Open “Settings”
- Select "Mobile Data"
- Select "Mobile Data Options"
- Select "Voice & Data"
- Click on "5G Auto"
On Samsung phones:
- Step 1: Update your Samsung Note20 5G or Note20 Ultra 5G software
- Open “Settings”
- Scroll down and select “Software update”
- Click on “Download and install”
- Step 2: Turn on 5G on your Samsung Note20 5G or Note20 Ultra 5G using these steps:
- Open “Settings”
- Select “Connections”
- Tap on “Mobile networks”
- Click on “Network mode”
- Select “5G/LTE/WCDMA/GSM (auto connect)”