- Turn on roaming on Circles.Life app > Profile > Settings > Roaming (Data, Voice and SMS): ON
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Turn on roaming on your phone
For iOS: Head to your Phone Settings > Mobile Data > Mobile Data Options: Roaming On
For Android: Head to your Phone Settings > Under "Connections" tab, select More Networks > Mobile Networks > Data Roaming: On - Connect to our preferred roaming networks (refer to the list below)
For iOS: Head to your Settings > Mobile Data > Network Selections > Turn off Automatic Network Selection > Manually select our preferred roaming network
For Android: Head to your Phone Settings > Under "Connections" tab, select More Networks > Mobile Networks > Network Operators > Manually select our preferred roaming network -
Check if your APN setting is set to Sunsurf (this is set automatically most of the time, click here for more info)
For iOS: Sunsurf APN should automatically be picked up.
For Android: Head to your Phone Settings > Under "Connections" tab, select More Networks > Mobile Networks > Access Point Names > Select "Sunsurf" -
Restart the phone and/or reinsert the SIM card if you have completed the steps above but still not getting any roaming data connection.
List of preferred roaming networks for GoRoam APAC, GoRoam EU/USA, Super Roam & GoRoam Plus
- Australia (Telstra, Vodafone and Optus)
- Belgium (Belgacom (Proximus))
- Bangladesh (Robi Axiata)
- Cambodia (Smart Axiata)
- Czech Republic (Vodafone Czech Republic)
- Estonia (Elisa Estonia)
- Finland (Elisa Finland)
- France (Orange)
- Germany (Vodafone D2)
- Greece (Vodafone Greece)
- Hong Kong (SmarTone)
- Hungary (Vodafone Hungary)
- India (Bharti Airtel and Vodafone Idea)
- Indonesia (XL and Indosat)
- Ireland (Vodafone Ireland)
- Italy (Vodafone Omnitel)
- Japan (Softbank)
- Latvia (Bite Latvia)
- Lithuania (Bite Lithuania)
- Luxembourg (Tango Luxembourg)
- Macau (SmarTone Macau)
- Malaysia (Celcom)
- Malta (Vodafone Malta)
- Netherlands (Vodafone Libertel)
- New Zealand (2degrees)
- Philippines (Globe)
- Portugal (Vodafone Portugal)
- Saudi Arabia (Mobility)
- South Africa (Vodacom)
- South Korea (SK Telecom)
- Spain (Vodafone Spain)
- Sri Lanka (Dialog Axiata)
- Taiwan (Chunghwa)
- Thailand (AIS)
- Turkey (Vodafone Turkey)
- UAE (du)
- UK (Vodafone UK)
- USA (T-Mobile)
- Vietnam (Viettel)
Click here for Pay-As-You-Go rate & preferred roaming networks