Remember, transferring your number to another telco is the same process as terminating your line here at Circles.Life. It means that your account with us will be terminated on the last day of the month once you successfully port out your number.
Here’s the guide before port out:
- Make sure that you have no outstanding bills before porting out your number.
- To initiate the port-out, you just need to inform your New Telco that you want to transfer your number to them. That said, a port-out request will trigger in our system so that we can process your port out.
- You will receive an email notification that your port-out has been processed and your line will be automatically terminated end of the month as confirmation.
For example, your port-out was successfully done on January 22, 2021. Then your line will automatically terminate at the end of the month (January 31, 2021) and your line will no longer be active in our system the following month.
Please note, that any pay-as-you-go charge (PAYG) incurred on the current month will reflect in the next billing. Hence, we highly recommend you check your usage from time to time via Circles.Life App. Rest assured that once port-out is successful, full termination of your account & bill information will be done on 30th or 31st of the month.
How to check your bills? Click Here for more information.