Roaming is only available on the $28.26/mo Base Plan, $10 Plan and Family Plan (Parent Accounts).
Our Circles.Life app allows you to accomplish almost everything, including enabling and disabling your roaming service to prevent unforeseen charges.
1. Turn on roaming in Circles.Life app
Roaming > Roaming settings > Roaming/IDD > Select 'Data Voice and SMS'
If you have purchased a Roaming Add On package with us, you will need to ensure the setting has been enabled and selected for 'Data Voice and SMS Roaming' in order to utilise the Roaming Add On.
To turn off Data Roaming, simply select either 'Voice and SMS Roaming' or 'Roaming Off'.
2. Turn on roaming on your phone
iOS: Settings > Mobile Data > Mobile Data Options > Turn on 'Data Roaming'
Older iOS: Settings > Cellular > Cellular Data Options > Turn on 'Data Roaming
For iOS users with multiple data plans added: Settings > Mobile Data > Data Plans > Select your Circles.Life plan > Turn on "Data Roaming'
Android: Settings > Connections > Mobile Networks > Turn on 'Data Roaming'
You can call, send SMS, and access data from anywhere in the world thanks to our partner networks.
We've also included further roaming settings for your peace of mind!
- Data Roaming Spending Alerts: Receive push notifications when your roaming usage reaches your chosen amount!
- Data Roaming Cap: Set a maximum data roaming amount to avoid bill shock at the end of your trip.
- Rates: See roaming and global rates anywhere, anytime.
If you're having issues connecting to a foreign network, try our troubleshooting tips here!
Need help? You can get in touch via our contact channels here.