Adding eSIM into your device.
| ✅ Before starting the installation process of your eSIM, please ensure you are connected to the Internet either using your mobile data or Wi-Fi network. |
Samsung Galaxy S20 / S20+ / S21 / S21+ devices
1. Go to 'Settings' > 'Connection'
2. Head to 'Sim card manager'
3. Click '+ Add mobile plan'
4. Select 'Add using QR code'
5. Open the eSIM QR code we send to your email using a computer or another device that is not the phone that you are trying to add the eSIM to.
| 💡 TIP: Search for an email with the subject "Circles.Life Your eSIM QR code" in your inbox. |
Other Android devices
1. Go to 'Settings' > 'Network & Internet'
2. Click '+' next to 'Mobile network'
3.1 If you would like to use an eSIM by itself
👉 When asked 'Use 2 numbers', choose 'No thanks'. This will launch your QR code scanner.
3.2 If you would like to use both physical SIM and an eSIM with your device
👉 Tap 'Continue' and then 'Restart'. Repeat step 3.1 to launch a QR code scanner.
4. Open the eSIM QR code we send to your email using a computer or another device that is not the phone that you are trying to add the eSIM to.
| 💡 TIP: Search for an email with the subject "Circles.Life Your eSIM QR code" in your inbox. |
6. Wait for your eSIM to be activated. You may start using your Circles.Life mobile plan once you have received the activation success SMS.
Have any more questions?
If you need help, reach out to us!