Adding eSIM into your device.
| ✅ Before starting the installation process of your eSIM, please ensure you are connected to the Internet either using your mobile data or Wi-Fi network. |
Samsung Galaxy S20 / S20+ / S21 / S21+ devices
1. Go to 'Settings' > 'Connection'
2. Head to 'Sim card manager'
3. Click '+ Add mobile plan'
4. Select 'Add using QR code'
5. Open the eSIM QR code we send to your email using a computer or another device that is not the phone that you are trying to add the eSIM to.
| 💡 TIP: Search for an email with the subject "Circles.Life Your eSIM QR code" in your inbox. |
Other Android devices
1. Go to 'Settings' > 'Network & Internet'
2. Click '+' next to 'Mobile network'
3.1 If you would like to use an eSIM by itself
👉 When asked 'Use 2 numbers', choose 'No thanks'. This will launch your QR code scanner.
3.2 If you would like to use both physical SIM and an eSIM with your device
👉 Tap 'Continue' and then 'Restart'. Repeat step 3.1 to launch a QR code scanner.
4. Open the eSIM QR code we send to your email using a computer or another device that is not the phone that you are trying to add the eSIM to.
| 💡 TIP: Search for an email with the subject "Circles.Life Your eSIM QR code" in your inbox. |
6. Wait for your eSIM to be activated. You may start using your Circles.Life mobile plan once you have received the activation success SMS.
Have any more questions?
- If you're viewing this on your desktop, you can Live Chat with us here
- If you're on the Circles.Life app, Live Chat with us here
- Otherwise, our other contact channels can be found here