1. Simply log in to Manage Order and click the option to "switch to eSIM"
2. Please check that your device is eSIM-compatible. Upon requesting for an eSIM, your physical SIM card will be immediately deactivated
3. Once you have confirmed to switch, your eSIM QR code will be emailed to you, along with a "Your SIM has been activated" email.
Interested in purchasing an eSIM or a SIM card?
If you need help, reach out to us!
- If you're viewing this on your desktop, you can Live Chat with us here
- If you're on the Circles.Life app, Live Chat with us here
- Otherwise, our other contact channels can be found here