We are so sad to see you go. 😔
Considering termination? Here's what you need to know:
✅No Outstanding Balance
✅Completed two billing cycles
✅Call us and request by 12pm on or before the last day of the month.
We'd love a chance to hear you out.
🗣️📞 Please call +65 8808 6868 from Monday - Sunday, 9am - 6pm to submit your termination request and one of our customer service representatives will attend you.
📝 If you're porting out, share your account number (starts with "LW") with the new provider.
Keep your line active during the transfer for seamless termination once completed.