We are so sad to see you go. 😔
🗣️📞 Please call +65 8808 6868 from Monday - Sunday, 9am - 6pm to submit your termination request and one of our customer service representatives will attend you.
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Considering termination? Please take note of the following criteria:
✅You must not have any outstanding balance
✅You have completed at least one billing cycle
To ensure a smooth termination process, please call us and request by 12pm on or before the last day of the month.
📝 If you're porting out, share your account number (starts with "LW") with the new provider.
Keep your line active during the transfer for seamless termination once completed.