JETPAC
General Information
Jetpac Data Roaming
Jetpac eSIM
How do I check the APN?
How do I check my IMSI?
Subscription FAQs
- What does a subscription product mean?
- When does my subscription cycle start?
- Can I buy a few subscription plans in bulk? I.e. buying for my family
- Can I use my subscription product on other non-phone devices (e.g. iPad, dongles)?
- What happens if I decide to cancel my subscription?
- How do I terminate my subscription?
Payment
Jetpac SmartDelay
Circles.Life Jetpac - Registering Your Flight
- How does the flight delay insurance work?
- Which flights can I register for?
- When can I register my flight?
- What personal information will be captured and stored during registration?
- What name format should I use to register my flight?
- If I register myself and an additional passenger, can my additional passenger utilise the benefit without me being physically present at the lounge?
Circles.Life Jetpac - Airport Experience & Lounge Passes
- Under what delay circumstances is a delay benefit not provided?
- What if the announcement at the airport does not match the information provided by the airlines?
- How do I gain access to the lounge at the airport?
- Do I need to register for a child?
- How can I find out about lounge policies and services?
- How can I get lounge access if my flight is delayed?