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  1. Circles.Life Help Center
  2. ACTIVATION

ACTIVATION

Activate your SIM Card, whether you transfer your number from another Telco or choose a new number!

New Number Activation Process

  • How to activate my SIM card
  • How do I choose a new number?
  • How long does it take to activate my new number?

Number Transfer Activation Process

  • How do I transfer my number?
  • When will my number transfer be completed?
  • How can I check the progress of my number transfer?
  • Can I start using my Circles.Life SIM card before the number transfer is completed?
  • Can I reinitiate my number transfer?
  • Why am I experiencing service disruption during the transfer process?
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Number Transfer Requirements

  • [IMPORTANT] What are the pre-requisites to transfer my number?
  • Can I transfer my pre-paid number to Circles.Life?
  • Can I still transfer my number if it is not registered under my own name?
  • How do I check the contract end date of my existing telco?
  • Should I terminate my number before transferring?

Making Changes To Number Transfer

  • Can I cancel my transfer request?
  • Will I be able to make other changes to my request?

Number Transfer Failure

  • Can I reinitiate a failed number transfer due to NRIC/ID mismatch?
  • Can I reinitiate a failed number transfer due to pre-paid number?
  • Can I reinitiate a failed number transfer due to suspended/terminated account from my old telco?

Troubleshooting Issues After Activation

  • Why can't I receive any SMS after my transfer?
  • Why does my old number still appear on iMessage?
Circles.Life Help Center