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$0/mo Flexi & $5/mo Plan

• Can I still sign up for the $0/month Flexi plan and the $5/month plan?
• I’m currently on the $0/month Flexi plan or the $5/month plan. When will my plan be sunsetted?
• I’m currently on the Flexi Plan ($0/month) or the $5/month plan and would prefer not to migrate. How can I continue using my plan?

Referral

• Terms & Conditions for Referral Programme
• Where can I find my Referral code?

Buy your plan

• What is Circles.Life?
• What does 'No-contract' mean?
• I didn't get any confirmation on check-out. What should I do?
• Does Circles.Life offer corporate plans?

Data Only Plan

• If I'm on a Data-only plan, can I switch to a SIM-only plan (with Talktime & SMS) and keep my current number?
• How do I terminate my Data Only Number?
• How do I sign up for a Data-only Plan?
• Will my data allowance and price be prorated on my first and last month?
• What is a Data-Only Plan?
• What are the plan options for Data-Only?

Requirements, documents & payment

• What should I do If I failed my ID verification?
• What ID documents can I use to register for a Circles.Life mobile line?
• What is the minimum age for signing up?
• Why is there a NRIC/ID validation phase after a plan order?
• What kind of IDs do Circles.Life accept? Are passports or driver's licenses accepted?
• My registration request has been rejected at the verification stage. What can I do?

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