BILLING
Payment Queries
Understanding My First Bill
Making Payment
- What is a credit cap
- Why my Pay Now is not working?
- How do I reactivate my number if I still have outstanding bill?
- How do I update my credit card?
- How do I make payment for my outstanding bills?
- I have a few outstanding bills, can I pay some of them first?
Instant Charges
Upcoming Bill Charges
Adjustment (Waiver and Cashback)
- S$10 bill waiver extension forever! Eligibility and type of customers
- Where is my $10 portin (number transfer) waiver?
- What does "Adjustments" mean on my bill?
- Why is my $10 cashback not reflected in my upcoming bill?
- If my first bill consists of 2 months, why do I only get one $10 cashback on my first bill?
Accessing and Updating My Invoice
Phone Combo Plan
- How does the payment for my Phone Combo Plan work?
- Why is there a blocked amount on my credit card while I’m on the Phone Combo Plan?
- How do I find out more information about the installment payments charged on my credit card?
- Why is the monthly transaction amount charged by Circles.Life less than the amount reflected in the checkout process?