PHONES
Yes to $0 upfront phones!
iPhone 15
- When will I receive my iPhone 15?
- I am an existing customer. Are there any perks for me when I purchase a new phone?
- How can I purchase a plan and a device at the same time?
- What are the prizes you are giving away?
- I joined the iPhone 15 giveaway. How will I know if I won?
- How will the winner for the iPhone 15 giveaway be selected?
iPhone 14
- When will I get my iPhone 14?
- How many iPhone 14s can I buy from Circles.Life?
- Are there any penalties or fees for canceling my Phone Combo Plan with Circles.Life before the payback period ends?
- How can I pay with Atome?
- Can I cancel my order?
- Will I be tied down to a phone contract if I purchase a phone?
Installment Payment Options
Samsung Galaxy S22 Series 5G Launch
- How long would the Samsung Galaxy S22 Series 5G Launch Campaign run?
- What benefits would I receive when I purchase one of the Samsung Galaxy S22 Series 5G devices during launch period?
- How would I receive the launch benefits?
- What is the mechanics of the '100% Rebate on Samsung Galaxy S22 Series 5G device ' lucky dip?
- Where can I purchase one of the Samsung devices?
- How can I pay for the Combo Plan/Phone only?
Combo Plan (Existing)
Phone Combo Plan
- How does a Phone Combo Plan work?
- Why should I get the iPhone SE (2nd Generation) on a phone combo plan with Circles.Life instead of re-contracting with my existing telco?
- What is the difference between a Phone Combo Plan and the normal 20GB Smart Start plan on Circles.Life?
- Are there any penalties or fees for cancelling my Phone Combo Plan with Circles.Life before 24 months?
- How do I pay for the Phone Combo Plan?
- What if I don’t want to transfer my number – can I still sign up for a Phone Combo Plan?
New Customers
- I’m not a Circles.Life customer yet. Can I purchase a device without a plan?
- I need more data/talktime/text messages than what is offered in the Phone Combo Plan, can I get more?
- Can I pay for the full amount upfront for the phone when signing up for a Phone Combo Plan?
- I have a referral code / CIS code / promo code, how do I use it when signing up for a Phone Combo Plan?
Existing Customers
Questions on our devices & order fulfillment
- Advisory for Huawei Smartphones
- Can I get AppleCare+ if I purchase an iPhone from Circles.Life?
- When is the soonest my phone can arrive?
- Can I opt for contactless delivery for my phone purchase?
- Do phones sold by Circles.Life come with warranty?
- I want to return my device. Can I get a refund?