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Circles.Life Help Center
Add-On, Boost, Auto-Boost, and much more!
Multi-SIM with Data Sharing
What is the Multi-SIM Launch Promotion (July 24th 2020 - August 14th 2020)?
What is a Multi-SIM?
How do I track or reschedule my Multi-SIM delivery?
Work From Home Boost
What is the Work from Home Boost?
How do I activate my $2 Work from Home Boost?
What if I already have a Unlimited Call Add-on and turn on the $2 Work from Home Boost?
How will I know how much time I have left after I’ve activated $2 Work from Home Boost?
4G Data Rollover (Only for Unlimited Data Add-On subscribers)
What is 4G data rollover?
Am I eligible for data rollover?
How much of my data will be rolled over?
When will my rolled over data reflect?
What happens to my data rollover if I removed Unlimited Data?
4G Data Roll-over on Unlimited Data Add-on
International Direct Dial (IDD) Add-On
Does Circles.Life support International Direct Dialling (IDD)?
What are IDD Add-ons?
How will I be charged for the IDD Add-ons?
What happens if I use up all of my allocated minutes?
Unlimited XP Add-On
What is Unlimited XP?
How do I redeem the $3 off Digital Subscriptions?
How does phone credit work with Unlimited XP?
Unlimited Data Add-On
What is Unlimited Data Add-On?
What do I see 100GB in my Unlimited Data Add-On?
How do I claim my one month free Unlimited Data Add-On?
Why is my data connection slow when I am on Unlimited Data?
Unlimited Data On Demand Boost
What is $3 Unlimited Data on Demand?
How do I activate $3 Unlimited Data on Demand?
How will I know how much time is left once I’ve activated $3 Unlimited Data on Demand?
What are the difference between Boosts and Auto-Boosts?
What is Auto-Boost?
How can I turn on / off Auto-Boost?
Is there a limit to the number of Auto-Boosts that can be added to my plan?
SMS & Outgoing/Incoming Calls
Are there any unlimited talktime options?
Are incoming calls and SMS free of charge?
What are the rates like if i exceed my Talktime, SMS, and MMS usage?
How to reactivate my account after settling my bills with debt collection agency?
What is Parental Control?
Can I use my Circles.Life SIM card on other devices (e.g. iPad, dongles)?
How do I activate call barring?
Can I change my Circles.Life number?
How do I customize my plan?