MY PLAN (DATA/TALKTIME/SMS)

Overview of all Addons & Boosts

• All Add Ons
• All Boosts

Multi-SIM with Data Sharing

• What is the Multi-SIM Launch Promotion (July 24th 2020 - August 14th 2020)?
• What is a Multi-SIM?
• How do I track or reschedule my Multi-SIM delivery?

Work From Home Boost

• What is the Work from Home Boost?
• How do I activate my $2 Work from Home Boost?
• What if I already have a Unlimited Call Add-on and turn on the $2 Work from Home Boost?
• How will I know how much time I have left after I’ve activated $2 Work from Home Boost?

4G Data Rollover (Only for Unlimited Data Add-On subscribers)

• What is Data rollover?
• Am I eligible for data rollover?
• How much of my data will be rolled over?
• When will my rolled over data reflect?
• What happens to my data rollover if I removed Unlimited Data?
• 4G Data Roll-over on Unlimited Data Add-on

Unlimited XP Add-On

• What is Unlimited XP?
• How do I redeem the $3 off Digital Subscriptions?
• How does phone credit work with Unlimited XP?

Unlimited Data Add-On

• What are the benefits of my Unlimited Data add-on?
• What is Unlimited Data Add-On?
• What do I see 280GB in my Unlimited Data Add-On?
• How do I claim my one month free Unlimited Data Add-On?
• Why is my data connection slow when I am on Unlimited Data?

Unlimited Data On Demand Boost

• What is $3.03 Unlimited Data on Demand?
• How do I activate $3.03 Unlimited Data on Demand?
• How will I know how much time is left once I’ve activated $3.03 Unlimited Data on Demand?

Auto-Boost

• What are the difference between Boosts and Auto-Boosts?
• What is Auto-Boost?
• How can I turn on / off Auto-Boost?
• Is there a limit to the number of Auto-Boosts that can be added to my plan?

SMS & Outgoing/Incoming Calls

• Are there any unlimited talktime options?
• Are incoming calls and SMS free of charge?
• What are the rates like if i exceed my Talktime and SMS usage?

Others

• How to reactivate my account after settling my bills with debt collection agency?
• What is Parental Control?
• Can I use my Circles.Life SIM card on other devices (e.g. iPad, dongles)?
• How do I activate call barring?
• Can I change my Circles.Life number?
• How do I customize my plan?