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  1. Circles.Life Help Center
  2. MANAGE ACCOUNT

MANAGE ACCOUNT

Suspension and Termination

OTP

  • I cannot receive OTP SMS currently. Can I receive the OTP via email instead?

Profile Update

  • How do I change/ transfer ownership of my phone line to someone else?
  • How do I update my personal information?

Lost SIM

  • What can I do if my SIM card or my phone gets lost / stolen? SIM Replacement

Damage SIM

  • What can I do if my SIM card is damaged or dysfunctional?

You Page Profile

  • Where do I find the You Page?
  • Where do I update my details such as email address, credit card details, etc.?
  • What will happen if I do not share my information?
  • What will Circles.Life do with my information?
  • What benefits do I get from completing my profile?
  • How do I edit my answers?

Suspension

  • How do I suspend my number?
  • What are the charges for suspending my number?
  • What is the maximum duration for a suspension?
  • When can I schedule for a suspension?
  • If I have outstanding bills, can I still suspend my number?

Termination/ Cancellation of SIM

  • How do I cancel my Circles.Life plan or terminate my SIM?
  • I have requested for a line termination but my line is still active and I'm still being charged.
  • Why can’t I activate my SIM 14 days after purchase?
  • How to port out my Circles.Life number?
  • How do I cancel my Multi-SIM plan?
  • Can I still cancel/ terminate my plan if I have outstanding bills?
See all 7 articles
Circles.Life Help Center