MANAGE ACCOUNT

Profile Update

• How do I update my personal information?

Lost SIM

• What can I do if my SIM card or my phone gets lost / stolen?

Damage SIM

• What can I do if my SIM card is damaged or dysfunctional?

Suspension

• How do I suspend my number?
• What are the charges for suspending my number?
• What is the maximum duration for a suspension?
• When can I schedule for a suspension?
• If I have outstanding bills, can I still suspend my number?

Termination

• How do I cancel my plan?
• How to port out my Circles.Life number?
• How do I cancel my Multi-SIM plan?
• Can I cancel my plan before the month ends?
• Can I still cancel my plan if I have outstanding bills?
• I’ve requested for a cancellation of my plan but I changed my mind! Can I cancel my request?