Adding your 5G eSIM into your iPhone
| Scroll down if you have an Android phone. |
1. Check that your device is updated to the latest version.
2. Go to 'Settings' > 'Mobile Data'
3. Click 'Add Data Plan' or 'Add Mobile Data'. This will launch your phone camera QR code scanner.
4. Open the eSIM QR code we sent to your email using a computer or another device that is different from the phone that you are trying to install the eSIM to.
| 💡 TIP: Search for an email with the subject "Circles.Life Your eSIM QR code" in your inbox. |
5. Wait for your eSIM to be activated. You may start using your Circles.Life mobile plan once you have received the activation success SMS.
| 📶 You may see M1 as the carrier when you first add your eSIM, but rest assured you're on Circles mobile plan. |
Adding eSIM into your Android Device
1. Go to 'Settings' > 'Network & Internet'
2. Click'+' next to 'Mobile network'
3.1 If you would like to use an eSIM by itself
👉 When asked 'Use 2 numbers', choose 'No thanks'. This will launch your QR code scanner.
3.2 If you would like to use both physical SIM and an eSIM with your device
👉 Tap 'Continue' and then 'Restart'. Repeat step 3.1 to launch a QR code scanner.
4.Open the eSIM QR code we send to your email using a computer or another device that is not the phone that you are trying to add the eSIM to.
| 💡 TIP: Search for an email with the subject "Circles.Life Your eSIM QR code" in your inbox. |
6.Wait for your eSIM to be activated. You may start using your Circles.Life mobile plan once you have received the activation success SMS.
How do I know when my eSIM is activated?
On iPhone, you are able to name your SIM cards, such as primary (P), secondary (S), and so on. Remember to switch off your old 4G SIM and switch on your new 5G SIM in the settings.
For iOS: Go to 'Settings' > 'Mobile Data' > Under SIMs, select the new eSIM
Example: Here, on the top left hand corner, you can see that the secondary (S) eSIM is active, and primary (P) physical SIM is inactive.
