Adding eSIM into your device.
✅ Before starting the installation process of your eSIM, please ensure you are connected to the Internet either using your mobile data or Wi-Fi network. |
Samsung Galaxy S20 / S20+ / S21 / S21+ devices
1. To set up your eSIM, head to Manage Order to activate your eSIM. Your mobile plan will be ready for use as soon as you receive a successful activation SMS.
2. Go to 'Settings' > 'Connection'
3. Head to 'Sim card manager'
4. Click '+ Add mobile plan'
5. Select 'Add using QR code'
6. Scan the QR code attached in the email we've sent you. Follow the steps provided to install your eSIM.
💡 TIP: Search for an email with the subject "Circles.Life Your eSIM QR code" in your inbox. |
Other Android devices
1. To set up your eSIM, head to Manage Order to activate your eSIM. Your mobile plan will be ready for use as soon as you receive a successful activation SMS.
2. Go to 'Settings' > 'Network & Internet'
3. Click '+' next to 'Mobile network'
4.1 If you would like to use an eSIM by itself
👉 When asked 'Use 2 numbers', choose 'No thanks'. This will launch your QR code scanner.
4.2 If you would like to use both physical SIM and an eSIM with your device
👉 Tap 'Continue' and then 'Restart'. Repeat step 3.1 to launch a QR code scanner.
5. Scan the QR code attached in the email we've sent you. Follow the steps provided to install your eSIM.
💡 TIP: Search for an email with the subject "Circles.Life Your eSIM QR code" in your inbox. |
Have any more questions?
- You can get in touch via our contact channels here.